Frequently Asked Questions

General Questions

What brands do you carry?

We carry premium eyewear brands including John Richmond, Mini Copper, and other high-quality fashion-forward frames with full UV protection.

Do all sunglasses have UV protection?

Yes! All our sunglasses provide 100% UV protection to keep your eyes safe from harmful UVA and UVB rays.

Frame Sizing & Fit

How do I know what size frame will fit me?

Each product includes frame measurements (lens width-bridge width-temple length in mm). For example, 52-18-140 means:
• Lens width: 52mm
• Bridge width: 18mm
• Temple length: 140mm

If you're unsure about your size, most people wear frames between 50-56mm lens width.

What frame shapes do you offer?

We offer a variety of frame shapes including:
• Square frames for a modern, bold look
• Round frames for a classic, vintage style
• Aviator frames for timeless appeal
• Oval frames for versatile, flattering fit
• Rectangular and irregular shapes for unique style

Shipping & Returns

Where do you ship?

We currently ship within Egypt. Shipping costs and delivery times are calculated at checkout.

What is your return policy?

We want you to love your eyewear! Please contact us within 14 days of receiving your order if you need to make a return or exchange.

Product Care

How do I care for my eyewear?

• Clean lenses with a microfiber cloth
• Use lens cleaning solution, not household cleaners
• Store in a protective case when not in use
• Avoid leaving in hot cars or direct sunlight for extended periods

Still have questions?

Contact our customer service team and we'll be happy to help you find the perfect frames!