Terms and Conditions
We highly appreciate your visiting www.Jolyoptics.com. Joly Optics is an online retail store, real street store, information site for eyeglasses and sunglasses. This document informs you about the legal terms and conditions on which we sell any of the products listed on our website. These terms apply to all users of the site.
By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must stop using the site. Joly Optics may revise these terms of use from time to time and update these Site Terms of Use. You agree that it is your responsibility to monitor changes to our site and your continued use of the site following such changes will constitute acceptance of the amendments.
Privacy Policy
We encourage the user to carefully read this section of the website dedicated to the Privacy Policy which contains all the information relating to the treatment by us of user personal information.If you do not agree with the Privacy Policy, you may not use this website.
How we use your personal information
We only use your personal information in accordance with our Privacy Policy. Please take the time to read our Privacy Policy, as it includes important terms which apply to you.
Please note: Joly Optics will fully cooperate with any law enforcement authorities or court orders requesting or directing it to disclose information (including personal data) that we have obtained through your use of the site. All information you submit to the site, whether solicited or unsolicited will not be regarded as confidential.
Third Party Sources
Our Service may contain links to external sites that are not operated by Joly Optics. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction.
Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. You always have the choice of deciding whether or not to interact with a Third Party Source or to view and use Third Party Content. Your interaction with a Third Party Source and your use of, and reliance upon, any Third Party Content is at your sole discretion and risk.
Terms and Conditions of Supply
The order form in combination with these Terms and Conditions constitute the complete agreement between Joly Optics and You as the customer placing an order for goods at Joly Optics website.
Limitations of Supply
Joly Optics will strive to fulfill all requirements specified by you in your order (s) but we cannot guarantee the availability of products. If the products You have ordered cannot be supplied to You, Joly Optics will contact You to give You a choice to receive a replacement or a refund. If we receive no response from You, we may provide replacement products of an equivalent quality and/or specification or cancel the Order and provide a refund.
Joly Optics tries to ensure that the products supplied match the descriptions provided on the site. Whilst we try to ensure that there are no changes to the products to be supplied, you acknowledge that there may be some minor variations to the description and/or specification of the products which arise by virtue of changes made by the manufacturers, and accept that such minor variations will not give You a right to refuse delivered products.
Prices and Payment
The price you pay for the products shall be the price stated on the site at the time Your Order is placed in accordance with these Terms. All prices shown on the website are correct at the time of display; however we do not warrant that the site is error-free. We reserve the right to change or prices from time to time but once an order has been placed this price will not be altered for that order. Unless otherwise stated on the site, all prices for products are in Egyptian Pound. You can pay for products using a debit card, credit card and Master card.
Coupons and Discounts
We aim to keep our products as affordable as possible and often distribute discount coupons and coupon codes through various channels for that purpose. Only one Discount coupon can be used per one order. When combining orders you cannot use multiple coupons. You are not permitted to add coupons retroactively to your order. Any contests, sweepstakes or other promotions made available through the site may be governed by rules that are separate from these Terms of Conditions. Unless otherwise stated in such Promotions’ rules, we reserve the right to terminate and change the terms of any such Promotions at any given time without prior notice.
Shipping Policy
Delivery is performed by sending the goods to an address specified by the customer. The customer warrants and represents that the complete and correct delivery address has been supplied with the order. It takes from 3 business days or more depending on the destination which varies.
Orders will be delivered to the address that appears on your order within reasonable time from the completion of the production and the quality checks.
We shall not be liable for delays in shipment due to faults of the carrier, and therefore these delays will not result in refund of shipment cost, however, we will make reasonable efforts to assist you with respect to such delays in a timely manner.
Once the package is shipped from a Joly Optics facility, it is no longer the responsibility of Joly Optics but the responsibility of the carrier. It is important that you enter your address correctly. We will not refund or exchange products that were shipped to an inaccurate address as a result of missing details.
Manufacturing Defects
The rights granted to You under this clause are in addition to, and do not replace, any rights You may have as a consumer under relevant laws, including any consumer protection legislation applicable to Your purchase of the products.
If You discover a manufacturing defect of any products, You must notify Joly Optics immediately. If You return the defective products stating the manufacturing defect to Joly Optics, Joly Optics shall, at its absolute discretion, repair or replace such products. Joly Optics shall not repair or replace any products if it has not received the defective products back from You or if the defect was caused by misuse or mistreatment of the products.
